The investment made in assistive hearing solutions to provide the your customers, patients or visitors with the best possible experience is a strategic one, and it’s important to know that you have the support you need, when you need it. Systems installed by Audio Directions are rarely in need of maintenance of any kind but if the need arises for any type of trouble-shooting, you are protected by the support package included with your installation. Our support packages also include ADA compliance guidance.
Large Area Systems
Large area loop systems provide audio clarity to hundreds, sometimes thousands, of people at once. The seamless delivery of sound, with virtually no latency, in theaters, places of worship, stadiums, etc. is critical for all those who would otherwise not attend large group events and presentations. If they can’t hear what everyone else can hear, they stay home.
Many of the large area loop amplifiers installed by Audio Directions feature built-in monitoring and network connectivity that allows for email alerts on the status of of the amplifier.
Prior to any building renovations, installing new seating or carpeting, or replacing Audio/Visual equipment, please advise your project manager at Audio Directions of your plans. Our goal is to help you protect your investment and continue to serve your audience, without interruption.
One-to-One Loop Systems
Regardless of the type of loop system used, portable counter-top OR installed/under-counter loop, the need for ongoing maintenance is rare but the solutions come with a support package for at least one year. Most important for successful usage is the training that comes with each and every product and installation delivered by Audio Directions. More on Training >>
Signage is an ADA Requirement for Effective Communications
Signage is a critical component of every assistive listening system. Simply put, proper signage lets people (staff and visitors) know where the systems are installed and how to use them – for everyone’s benefit.
Good signage always makes good sense and, in this case, it’s required by the 2010 ADA Standards for Accessible Design that went into effect on September 15, 2010. See below, taken from Chapter 7 of the Standards.
703.7.2.4 Assistive Listening Systems. “Assistive listening systems shall be identified by the International Symbol of Access for Hearing Loss complying with Figure 703.7.2.4.”
Adding the “T” in lower right corner is the internationally recognized symbol for hearing loop systems. It lets people know to switch to the “T” mode on their hearing aids, cochlear implants, bone-conduction devices and other Telecoil/Loop receivers.
For more on the ADA Requirements for Effective Communications in Title II & III Spaces, please refer to the full set of guidelines here: https://www.ada.gov/resources/effective-communication/