Effective Communications in Healthcare

The Guide for Effective Communication in Health Care was created by the Hearing Loss Association of America for patients, families, caregivers and all members of a healthcare team, from administrators to support staff.  The Guide is designed to help hospitals and medical offices follow federal, state and local laws, regulations, and health care standards, and allow patients to ask for, and receive, the accommodation(s) they need to make well informed decisions.

Why is Effective Communication Vital to Good Patient Outcomes?

Being able to communicate clearly with doctors, nurses and other members of a health care team is critical. When everyone can understand each other, it is much easier to accurately diagnose, care for and treat patients in the best and safest way possible.

READ “Why Patients Need Hearing Loops” by Juliëtte Sterkens, AuD, to understand what limitations there are for hearing aids and cochlear implants beyond a range of 6′ in quiet spaces. Telecoils and hearing loops increase the odds of being able to understand speech over distance and with noise.

Hearing Loss, Communication, and Quality of Healthcare for Older Patients

“People with hearing loss are at risk of having poor communication with medical staff in hospitals, nursing homes, palliative care settings, and in general practice.”  READ more about how poor communication puts people at risk for receiving poor care.

Hospital Re-admission Rates 32% Higher Due to Impact of Hearing Loss on Communication

JAGS Abstract: Hearing Loss and Patient Activation (April 2019)